Customer Service Representative Job at Buckeye Global, San Diego, CA

S3RDbkttdmw1UHJYbHBHWTlOZGpLVndVNXc9PQ==
  • Buckeye Global
  • San Diego, CA

Job Description

Role: Customer Service Representative

Location: Kearny Mesa Spectrum Branch is located at 9119 Clairemont Mesa Blvd., Ste. A San Diego, CA 92123 (potential work from home after 6 weeks of training)

Duration: 6 months contract (potential temp to perm)

Start date: September/October

Job description:

6 months of call center experience

Good attendance is a priority.

After first 6 weeks of training at office, some candidates will work from office and some will work remotely. Client will take this decision.

Candidate must have stable internet connection and equipment in case they are approved for remote.

Must be flexible for evenings and weekends as well as one shift is from 11:30 AM to 8 PM. Their regular shift is 8:30 AM - 5 PM /7:30 AM - 4 PM/9:30 AM - 6 PM

Healthcare knowledge must - HIPAA compliance, Medicaid, Medicare handling

Candidate expected to attend 60-80 calls per day.

Will handle escalated issues.

Investigatory skills/Grievance cases - researching and looking into inquiries

Epic preferred

Talkdesk Preferred - They are using this

Calls will be inbound, however, down the road they are implementing an outbound model as well but that is a long way from now.

Job Tags

Permanent employment, Contract work, Temporary work, Work at office, Work from home, Flexible hours, Shift work, Weekend work, Afternoon shift,

Similar Jobs

Advanced Technical Staffing Solutions

Pipe Welder Job at Advanced Technical Staffing Solutions

ATSS has a client in Mobile, AL looking for First Class Pipe Welders. Pay: $29/ hr Schedule: 50-60 hrs a week New construction work. Must be able to pass a destructive test. Must have 3 years experience with TIG welding of carbon steel.

Sarasota Memorial First Physicians Group

Critical Care, Physician Assistant - Trauma / Acute Care Surgery - Level II Trauma Center! Job at Sarasota Memorial First Physicians Group

 ...is seeking to employ a Physician Assistant (PA-C) to join their Trauma / Acute Care Surgery team consisting of surgical ICU, trauma,...  ...Physician Assistant, Board Certified Adult-Gerontology Acute Care Nurse Practitioner or Acute Care Nurse Practitioner who has active,... 

Yexgo

Data Entry Clerk Admin (Remote) Work From Home Job at Yexgo

 ...taking a minute to finish our online application.Minimum requirements:QualificationsNo experience, Willing to trainAbility to work within recognized turnaround timesMust have exceptional social skills and the ability to organize simultaneous tasksAbility to... 

Auro Hotels

Hotel General Manager - Hyatt Regency Atlanta Northwest Job at Auro Hotels

 ...company currently owns and operates 33 hotels with over 6,450 guestrooms, operating under such well-known brands as Marriott, Hilton, and Hyatt. We invite you to explore Auro Hotels. Job Purpose The purpose of the General Manager is to ensure the success of the hotel,... 

Delaware Staffing

Lead Software Engineer, Full Stack (Bank Tech) Job at Delaware Staffing

 ...Lead Software Engineer, Full Stack (Bank Tech) Do you love building and pioneering in the technology space? Do you enjoy solving...  ...collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers and...