Job Description

ManTech seeks a motivated, mission-oriented Jira Administrator , in the Chantilly, VA area.

The Jira Administrator will manage our Atlassian tool suite (Bitbucket, Jira, and Confluence) and perform infrastructure management, automation, and troubleshooting across our IT environment. As the

administrator responsible for the Atlassian suite, you will manage Confluence to ensure each person on a project team can create, organize, and share knowledge effectively. You will assist with architecting, designing, and building Atlassian Jira/Confluence custom plugins customer requirements and projects. Managing the Atlassian tool chain includes workflows, custom fields, schemes, add-ons, pages, content, spaces, permissions, and integrations will benefit customer research and products. The primary goal is to automate repetitive tasks, reduce manual intervention, and improve the overall user experience, quality, and reliability of software.

Responsibilities include, but not limited to:

• Plan, schedule, implement, and communicate Jira and Confluence plug-in upgrades in accordance with requirements, and established policies and procedures
• Architect, administer, and troubleshoot Atlassian suite deployments and projects; focus on providing platform to administer, track and report on department-wide projects and issues
• Manage the Atlassian suite to include onboarding new projects onto the platform, as well as configuring the layout, design, workflow, and reporting dashboards
• Analyze current Atlassian tool configurations and migrate to new instances; code, test, & debug new software/applications or make new enhancements to existing software/ applications and provide solutions using Jira
• Create complex Jira workflows, screen configurations, permission and notification schemes, and to provide/configure Jira for manual processes
• Collaborate with stakeholders and clients to design and deliver Jira workflows to meet the stated and unstated business requirements
• Travel may be required up to 25% within CONUS

Minimum Qualifications:

• Bachelor’s Degree and 5 or more years of relevant administration experience, or high school diploma/GED and 7 or more years relevant administration experience
• Proven experience administering DevOps applications like Jira, Confluence, or Bitbucket
• Be familiar with Jira APIs, webhooks and implementing custom XML based Jira gadgets
• Familiarity with infrastructure management and automation through code, as well as general troubleshooting and issue resolution
• Must hold an active IAT Level II or higher certification
• Strong communication skills to interface effectively with co-workers, management, and customers
• Ability to lead small teams through troubleshooting and project delivery

Preferred Qualifications:

• Experience with DevOps tools such as Git, Ansible, Terraform, Chef, Puppet
• Experience in both a Windows and Linux OS environment
• Experience with version control tools such as Git clients, Github, Gitlab, or Bit Bucket
• Previous NRO and NRO/COMM experience

Security Clearance Requirements:

• Must possess a current/active TS/SCI with Polygraph

Physical Requirements:

• Must be able to be in a stationary position more than 50% of the time
• Must be able to communicate, converse, & exchange information with peers & senior personnel
• Constantly operates a computer & other office productivity machinery, such as a computer
• Constantly positions self to maintain computers in the lab, including under the desks & in the server closet
• Frequently moves Audio/Visual or Computer equipment weighing up to 50 pounds across & around a business campus or large facility

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