Join to apply for the Junior Jira/Atlassian System Engineer role at Jobright.ai
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Join to apply for the Junior Jira/Atlassian System Engineer role at Jobright.ai
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Job Summary:
Alarm.com is the leading cloud-based platform for smart security and the Internet of Things. They are seeking a skilled Atlassian Applications Engineer to ensure the smooth operation and continuous improvement of custom-built applications through effective use of Atlassian tools.
Responsibilities:
Ensure smooth operation and continuous improvement of custom-built addons and plugins.
Administer, enhance, and optimize Atlassian tools (Jira, Confluence, Bitbucket, Bamboo) and SQL databases for high performance.
Develop and maintain custom scripts using Adaptavist ScriptRunner and Groovy.
Design, implement, and manage CI/CD pipelines for efficient software delivery.
Provide technical support and solutions to development teams, enhancing productivity and automation.
Collaborate with the Atlassian Change Committee on system changes and assist in user training.
Actively participate in Agile/Scrum or Kanban ceremonies and create Standard Operating Procedures for Incident Management, Disaster Recovery, and Escalations.
Develop IT Asset Management using Assets (formerly known as Insights).
Install, update, and maintain Atlassian services in Linux and Windows environments.
Document developed scripts, workflows, and processes comprehensively.
Resolve issues with Jira Projects and Confluence in coordination with project leads and provide training for employees on usage and new functionalities.
Build workflows and automation for self-serve Atlassian product usage, integrating state-of-the-art technical solutions, and managing permissions for Jira Projects/Boards.
Other duties as assigned.
Qualifications:
Required:
Bachelors degree in Computer Science, Engineering, or a related field; equivalent experience may be considered.
Solid understanding of Agile/Scrum and Kanban methodologies, with practical experience in their application.
Proficiency in Git and experience in designing and maintaining CI/CD pipelines.
25 years of hands-on experience with Atlassian products such as Jira, Confluence, Bitbucket, and Bamboo.
Demonstrated experience managing and utilizing Atlassian plugins like ScriptRunner, Structure, Advanced Roadmaps, and Zephyr Squad/Scale.
Proficiency in scripting languages such as Groovy (ScriptRunner), Bash, and PowerShell.
Experience working with Linux and Windows servers, as well as databases like MS SQL, PostgreSQL, and MySQL.
Proven expertise with REST APIs and integration development.
Hands-on experience with the installation, upgrades, integration, and support of Atlassian server and datacenter products.
Excellent communication skills, with the ability to explain technical concepts effectively to non-technical stakeholders.
Strong understanding of security best practices and risk management in IT environments.
Capability to design and optimize schema configurations and templates to improve business processes.
Preferred:
Strong programming skills in Java or Python are highly desirable.
Familiarity with Atlassian Cloud (SaaS) solutions is a significant advantage.
Experience with scripting-based automation solutions and custom plugin development using Atlassian SDK/Forge with Java and Groovy is a strong plus.
Knowledge of systems engineering protocols such as DNS and DHCP, with additional experience in Active Directory and SSO tools (e.g., Okta, ADFS) as a plus.
Atlassian certifications (e.g., ACP-100, ACP-120) & Other certifications are highly desired.
Company:
Alarm.com is provides home and business security solutions based on wireless, web and mobile technologies. Founded in 2000, the company is headquartered in Vienna, Virginia, USA, with a team of 1001-5000 employees. The company is currently Public Company.
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